United CEO says business travel has ‘plateaued’ but revenue is still rising

United CEO says business travel has ‘plateaued’ but revenue is still rising


United Airlines Boeing 787-9 Dreamliner landing in London Heathrow International airport in England, UK.

Nicolas Economou | NurPhoto | Getty Images

Business travel demand has “plateaued” but revenue continues to rise thanks to strong demand and capacity constraints, United Airlines CEO Scott Kirby told CNBC on Tuesday.

Major companies, many in tech, have announced plans to cut back on spending, like business travel, or even lay off workers. San Francisco is one of United’s major hubs, along with Newark, New Jersey, Houston, Washington, D.C., and its home base of Chicago.

“It feels like business travel, and this probably is indicative of pre-recessionary kind of behavior, has plateaued even though our total revenues are still going up,” Kirby said in an interview with CNBC’s “Squawk Box.”

United Airlines CEO Scott Kirby: We expect a mild recession, but travel is still setting records

Kirby said the carrier isn’t seeing a recession in its data but forecasts a “mild recession induced by the Fed.”

“If I didn’t watch CNBC in the morning … the word ‘recession’ wouldn’t be in my vocabulary, just looking at our data,” he said.

In October, United forecast another profit for the last three months of the year thanks to strong demand. At the same time a lack of available aircraft and trained pilots have driven up airfare across the industry, helping return airlines to profitability.

United’s Kirby reiterated that hybrid work models are shifting travel patterns to give workers that “have always had plenty of disposable income” the ability to travel since they’re not “tethered to their desks.”

Retailers and travel companies are battling for consumer spending this holiday season, as households face rising costs for everything from housing to groceries. Walmart CEO Doug McMillon on Tuesday said consumers are spending on travel because many were unable to take trips during the pandemic. “They’re spending that money to do that because it’s a priority,” he said on “Squawk Box.”



Source

How hurricane resilience for commercial real estate is leveraging drones and AI
Business

How hurricane resilience for commercial real estate is leveraging drones and AI

A screenshot of Site Technologies’ commercial real estate risk assessment tools. Courtesy of Site Technologies A version of this article first appeared in the CNBC Property Play newsletter with Diana Olick. Property Play covers new and evolving opportunities for the real estate investor, from individuals to venture capitalists, private equity funds, family offices, institutional investors […]

Read More
Claire’s sells most of its North American business after filing for bankruptcy
Business

Claire’s sells most of its North American business after filing for bankruptcy

Jewelry is displayed at a Claire’s store on June 23, 2025 in Novato, California. Justin Sullivan | Getty Images Claire’s announced Wednesday that it is selling most of its North American business to private equity firm Ames Watson, just weeks after the jewelry retailer declared bankruptcy. The companies did not disclose any financial details of […]

Read More
Microsoft and NFL announce multiyear partnership to use AI to enhance game day analysis
Business

Microsoft and NFL announce multiyear partnership to use AI to enhance game day analysis

A referee reviews a play on a Microsoft Surface during the second half of the game between the Baltimore Ravens and the Cleveland Browns at M&T Bank Stadium on January 4, 2025 in Baltimore, Maryland. Scott Taetsch | Getty Images Microsoft and the NFL announced on Wednesday that they’re extending their partnership to bring real-time […]

Read More