ServiceNow inks deal with OpenAI to boost its AI software stack

ServiceNow inks deal with OpenAI to boost its AI software stack


Bill McDermott, CEO of ServiceNow (L), and Sam Altman, CEO of OpenAI.

Reuters

ServiceNow signed a three-year deal with OpenAI to use its artificial intelligence models to give businesses access to AI agents, the companies announced on Tuesday.

As part of the deal, ServiceNow will integrate GPT-5.2 into its enterprise workflow platform and create AI voice technology harnessing these models.

Neither company disclosed the financial terms of the agreement.

“Bringing together our engineering teams and our respective technologies will drive faster value for customers and more intuitive ways of working with AI,” said Amit Zavery, president, chief operating officer, and chief product officer at ServiceNow.

ServiceNow is in the midst of a major deal blitz as it looks to beef up AI capabilities for businesses and position itself as an “AI control tower” in this new technological phase.

Last month, the company announced plans to cybersecurity startup Armis for nearly $8 billion and identity security platform Veza. The company also made a bet on AI agents with a $3 billion acquisition of Moveworks last year.

ServiceNow CEO Bill McDermott on buying cybersecurity startup Armis for $7.75 billion

ServiceNow CEO Bill McDermott on buying cybersecurity startup Armis for $7.75 billion



Source

Here are 3 factors that drove the big swings in the stock market last week
Technology

Here are 3 factors that drove the big swings in the stock market last week

It was a tale of two markets last week: Industrials surged while financial and tech names buckled under the growing weight of artificial intelligence fears. A mixed bag of economic data complicated matters further. Although the S & P 500 bounced slightly Friday following an inflation print that bolstered the future case for lower interest […]

Read More
AI startups want to crack open the recipe book in Big Food’s test kitchens
Technology

AI startups want to crack open the recipe book in Big Food’s test kitchens

In the world of big food, artificial intelligence is nothing new. McCormick, which owns brands including Frank’s RedHot, Cholula and Old Bay, has been using AI in flavor development for nearly a decade, with the company saying its development timelines have been cut by 20% to 25%, on average, by identifying promising flavor combinations and narrowing down which ideas are […]

Read More
It’s been a big — but rocky — week for AI models from China. Here’s what’s happened
Technology

It’s been a big — but rocky — week for AI models from China. Here’s what’s happened

The Alibaba stand at the World Artificial Intelligence Conference at the Shanghai World Expo Exhibition Center in Shanghai, China, on July 5, 2024. Nurphoto | Nurphoto | Getty Images While U.S. markets have been focused on the impact of Anthropic and Altruist’s tools on software and financial services, China’s tech giants have released AI models […]

Read More
Powered by WordPress | WP Magazine by WP Mag Plus