Sam Altman, CEO of OpenAI, is pictured on Sept. 25, 2025, in Berlin.
Florian Gaertner | Photothek | Getty Images
OpenAI on Tuesday said it is rolling out an age prediction model to its ChatGPT consumer plans to help the artificial intelligence company identify accounts that belong to users under 18 years old.
The model relies on a combination of account-level signals and behavioral signals, OpenAI said. Some of those signals include usage patterns over time, how long an account has existed, the typical times of day a user is active and the user’s stated age.
OpenAI has rolled out several new safety features in recent months as it faces mounting scrutiny over how it protects users, particularly minors.
The AI startup and other tech companies are facing a probe from the FTC over how their AI chatbots potentially negatively affect children and teenagers, and OpenAI is named in several wrongful death lawsuits, including one that centers around a teenage boy’s death by suicide.
Once OpenAI’s age prediction model suggests that a user is under 18, OpenAI said, ChatGPT will automatically apply protections designed to reduce exposure to “sensitive content,” like depictions of self-harm.
If users are incorrectly identified as being under 18, they will be able to use the identity-verification service Persona to restore their full access.
Persona is used by other tech companies, including Roblox, which has also faced pressure from lawmakers to better protect children on its platform.
In August, OpenAI said it would release parental controls to help them understand and shape how their teens are using ChatGPT. The following month, OpenAI rolled out its parental controls and said it was working to build an age prediction system.
The company also convened a council of eight experts in October who will provide insight into how AI could affect users’ mental health, emotions and motivation.
OpenAI said Tuesday that it will continue to improve the accuracy of its age prediction model over time.
The model will roll out in the European Union in the coming weeks “to account for regional requirements.”
If you are having suicidal thoughts or are in distress, contact the Suicide & Crisis Lifeline at 988 for support and assistance from a trained counselor
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