Morgan Stanley is testing an OpenAI-driven chatbot for its 16,000 monetary advisors

Morgan Stanley is testing an OpenAI-driven chatbot for its 16,000 monetary advisors


Critical Factors
  • Morgan Stanley is rolling out an innovative chatbot powered by OpenAI’s newest technological know-how to help the bank’s army of economic advisors, CNBC has discovered.
  • The financial institution has been tests the synthetic intelligence device with 300 advisors and strategies to roll it out greatly in the coming months, according to Jeff McMillan, head of analytics and info at the firm’s wealth administration division.
  • The idea driving the device, which has been in development for the past 12 months, is to help the bank’s 16,000 or so advisors tap the bank’s huge repository of analysis and info, explained McMillan.



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