Macy’s says quarterly sales dropped, delays full earnings release due to accounting issue

Macy’s says quarterly sales dropped, delays full earnings release due to accounting issue


A shopper carries a Macy’s bag on Market Street in San Francisco, California, US, on Wednesday, Nov. 13, 2024. 

David Paul Morris | Bloomberg | Getty Images

Macy’s on Monday posted preliminary third-quarter results and said it would delay its full earnings release as it completes an investigation of an accounting issue.

The company was slated to report its quarterly earnings before the opening bell on Tuesday.

In a statement Monday, Macy’s said its third-quarter sales fell 2.4% to $4.74 billion. Comparable sales for its owned and licensed stores plus its online marketplace dropped 1.3%.

Macy’s did not post earnings figures for the third quarter. The retailer said it expects to release its full results, along with fourth-quarter and full-year guidance, by Dec. 11.

Macy's delays Q3 earnings report after accounting issue

Macy’s said it found “an issue related to delivery expenses in one of its accrual accounts” while preparing its quarterly results. After an independent investigation, the company found that one employee who handled “small package delivery expense accounting” made erroneous entries to hide about $132 million to $154 million in delivery expenses from the fourth quarter of 2021 through this year’s fiscal third quarter. The company said it had about $4.36 billion in delivery expenses during that time.

The retailer added the actions did not affect its cash management and vendor payments, and said the employee no longer works at the company.

“At Macy’s, Inc., we promote a culture of ethical conduct. While we work diligently to complete the investigation as soon as practicable and ensure this matter is handled appropriately, our colleagues across the company are focused on serving our customers and executing our strategy for a successful holiday season,” CEO Tony Spring said in a statement.

The department store owner also reported some updates on its efforts to close struggling namesake stores and get back to growth. It has been stepping up staffing and merchandising efforts at 50 of its Macy’s stores and plans to open more locations of Bloomingdale’s and Bluemercury, its two stronger performing brands.

In the three-month period, the company said that comparable sales at the first 50 of its Macy’s stores to get additional investment rose 1.9% year over year. That marked the third consecutive quarter of growth at those stores.

At Bloomingdale’s, comparable sales rose 3.2% on an owned-plus-licensed basis, including the third-party marketplace. And Bluemercury comparable sales rose 3.3%, marking the 15th consecutive quarter of comparable sales growth for the beauty brand.

Macy’s shares fell about 3% in premarket trading Monday.

This story is developing. Please check back for updates.



Source

Tanger CEO says retailers are ‘discounting to meet the consumer’ this holiday season
Business

Tanger CEO says retailers are ‘discounting to meet the consumer’ this holiday season

U.S. shoppers are willing to spend this holiday season — despite falling consumer confidence and anxiety over prices — but only if the deals are there, Tanger CEO Stephen Yalof told CNBC on Tuesday. “Retailers are discounting to meet the consumer, and the consumer is responding by shopping,” Yalof said on CNBC’s “Money Movers.” Yalof said […]

Read More
Southwest’s profits are down 42% this year but it’s the top U.S. airline stock
Business

Southwest’s profits are down 42% this year but it’s the top U.S. airline stock

A Southwest Airlines Boeing 737 airplane arrives at Los Angeles International Airport from San Francisco on March 28, 2025 in Los Angeles, California. Kevin Carter | Getty Images News | Getty Images Southwest Airlines‘ profits fell 42% in the first nine months of the year compared with the same period in 2024. But its stock […]

Read More
Holiday retail spending rose 4.2% this season, driven by e-commerce and electronics: Visa report
Business

Holiday retail spending rose 4.2% this season, driven by e-commerce and electronics: Visa report

Shoppers at the Glendale Galleria in Glendale, Calif., on Dec. 20, 2025, the final weekend of Christmas gift buying. Myung J. Chun | Los Angeles Times | Getty Images U.S. consumers showed resilience this holiday season, driving retail spending up 4.2% year over year, according to preliminary data released Tuesday by Visa. The report from […]

Read More