Amazon announces Q, an AI chatbot for corporations

Amazon announces Q, an AI chatbot for corporations


Amazon World wide web Expert services CEO Adam Selipsky speaks at the Bloomberg Technological innovation Summit in San Francisco on June 22, 2023.

David Paul Morris | Bloomberg | Getty Images

Amazon on Tuesday declared a new chatbot known as Q for people today to use at do the job.

The item, declared at Amazon World wide web Services’ Reinvent conference in Las Vegas, signifies Amazon’s most recent exertion to challenge Microsoft and Google in productiveness software program. It arrives one particular 12 months after Microsoft-backed startup OpenAI introduced its ChatGPT chatbot, which has popularized generative synthetic intelligence for crafting human-like text in reaction to a several lines of human input.

A preview model of Q — named soon after the character in the James Bond movies — is obtainable now, and many of its functions are accessible for no cost. As soon as the preview interval finishes, a tier for organization consumers will value $20 for each man or woman per thirty day period. A model with further functions for developers and IT personnel will price tag $25 per man or woman for each month. The Copilot for Microsoft 365 and Duet AI for Google Workspace for enterprise staff each expense $30 for every individual for every month.

Originally, Q can help folks realize the abilities of AWS and problems-shoot challenges. Individuals will be in a position to speak with it in interaction apps these kinds of as Salesforce’s Slack and computer software developers’ text-modifying programs, Adam Selipsky, CEO of AWS, said onstage at Reinvent. It will also show up in AWS’ online Management Console. Q can give citations of files to again up its chat responses.

The resource can quickly make adjustments to source code so developers have significantly less work to do, Selipsky explained. The provider will be in a position to connect to more than 40 organization methods, he reported. As a end result, with Q, people can focus on information and facts that is saved in Microsoft 365, Dropbox, Salesforce and Zendesk, along with AWS’ S3 information-storage company. Men and women will also be capable to add and question questions about paperwork when interacting with Q.

“AWS Q will be a sport changer for AWS clients who have a myriad of support solutions, quite often overlapping to navigate,” wrote Steven Dickens, vice president and exercise chief at the Futurum Group, a technology marketplace exploration firm. “AWS has resisted the urge to make an AI assistant for each and every service in its portfolio and, as a end result, I anticipate to see Q develop into broadly adopted in the months forward by equally builders and cloud admins alike.”

Amazon has launched a handful of stop-person programs in excess of the yrs. There are equipment for controlling offer chains, electronic mail, encrypted messaging, online video calling, purchaser company and advertising outreach. None has been been a runaway hit, and significantly of the profits AWS generates comes from main computing and storage services.

Watch: The industry now sees Amazon as extra of a cloud and generative AI firm, states Needham’s Laura Martin

The market now sees Amazon as more of a cloud and generative AI company, says Needham's Laura Martin



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