Bill McDermott wants to turn ServiceNow into the ultimate AI platform for business

Bill McDermott wants to turn ServiceNow into the ultimate AI platform for business


Managing Asia’s Christine Tan caught up with ServiceNow’s Chairman and CEO, Bill McDermott in Singapore, where he shared about his partnership with Nvidia’s Jensen Huang and how he plans to turn ServiceNow into “the AI platform” for business.

Since joining ServiceNow in late 2019, Bill McDermott has been laser-focused on AI, driving his vision to position the company as the AI platform for business transformation.”

This isn’t just an attempt to capitalize on a trend; ServiceNow has been working towards this goal for some time.

“We were building large language models with Jensen Huang and Nvidia more than five years ago,” Bill McDermott told CNBC’s Christine Tan on the latest episode of Managing Asia.

With AI the topic du jour, there are a lot of businesses vying for attention in the space. However, McDermott believes ServiceNow is “not actually competing with them.”

“If you think about the marketplace today, it’s largely built on companies that are 50 plus years old. And those systems of record, they’re good. But they were built in silos: finance, HR, sales. We have a platform that pans and spans all of them, because we integrate with them,” he explained.

Watch more of McDermott’s interview with Managing Asia’s Christine Tan in the video above.



Source

Brazil’s Bolsonaro endorses son for presidency before more surgery
World

Brazil’s Bolsonaro endorses son for presidency before more surgery

Senator Flavio Bolsonaro, son of Brazil’s former President Jair Bolsonaro, attends an interview with Reuters in Brasilia, Brazil, on Dec. 19, 2025. Adriano Machado | Reuters Brazil’s former President Jair Bolsonaro endorsed his son’s 2026 presidential campaign on Thursday while out of jail for more surgery that has dogged him since a stabbing seven years […]

Read More
Most people think these are 5 signs of chemistry—but they’re actually ‘red flags,’ says psychology expert
World

Most people think these are 5 signs of chemistry—but they’re actually ‘red flags,’ says psychology expert

As a clinical psychologist, I often have to caution clients to examine the sparks that they feel for a new romantic prospect. You want to be excited about someone new and feel a deep connection to them. But many of us carry old wounds from our childhood, previous relationships, or formative experiences. If your past […]

Read More
Why buying Berkshire was Warren Buffett’s biggest mistake
World

Why buying Berkshire was Warren Buffett’s biggest mistake

(This is the Warren Buffett Watch newsletter, news and analysis on all things Warren Buffett and Berkshire Hathaway. You can sign up here to receive it every Friday evening in your inbox.) Warren Buffett is going into his last week as CEO of Berkshire Hathaway, the vehicle he has used to generate incredible wealth for […]

Read More