Macy’s cuts sales forecast as department stores struggle to draw shoppers

Macy’s cuts sales forecast as department stores struggle to draw shoppers


Macy’s logo is seen on a store in Manhattan, New York, United States of America, on July 5th, 2024. 

Beata Zawrzel | Nurphoto | Getty Images

Macy’s cut its full-year sales forecast Wednesday, as the department store operator said it is contending with selective shoppers and more promotions.

The retailer posted a mixed quarter, as it topped Wall Street’s earnings expectations but missed on revenue.

Macy’s said it now anticipates net sales of between $22.1 billion and $22.4 billion, which is lower than the $22.3 billion to $22.9 billion range it had previously anticipated. That also would be a year-over-year decline from the $23.09 billion it reported in fiscal 2023.

Macy’s expects comparable sales, which take out the impact of store openings and closures, to range from a decrease of about 2% to a decline of about 0.5%. It had previously expected comparable sales to range from a decline of about 1% to a gain of 1.5%. That metric includes owned and licensed sales, which encompasses merchandise that Macy’s owns and items from brands that pay for space within its stores, along with Macy’s third-party online marketplace.

The department store operator said in a news release that the new outlook range “gives the flexibility to address the ongoing uncertainty in the discretionary consumer market.”

Here’s what Macy’s reported for the fiscal second quarter compared with what Wall Street expected, based on a survey of analysts by LSEG:

  • Earnings per share: 53 cents adjusted vs. 30 cents expected
  • Revenue: $4.94 billion vs. $5.12 billion expected

Shares fell about 8% in premarket trading.

The iconic department store is pushing to get back to steadier footing and sustained growth. Spring announced in February that the retailer would shutter about 150 – or nearly a third – of its namesake stores and invest in the roughly 350 locations that remain. It plans to close the locations by early 2027. 

It is also opening new, smaller Macy’s stores in suburban strip malls and adding new locations of its better-performing brands, Bloomingdale’s and Bluemercury.

Yet Macy’s results in the recent quarter revealed its struggles to pull off that comeback at a time when consumers have been pickier about purchases – especially items that are wants rather than needs. 

Net sales fell from $5.13 billion in the year-ago period.

The namesake Macy’s brand continued to be the company’s weakest performer. Comparable sales fell 3.6% on an owned-plus-licensed basis, including the third-party marketplace. 

At Bloomingdale’s, comparable sales declined 1.4% on an owned-plus-licensed basis, including the third-party marketplace. And Bluemercury comparable sales rose 2%, marking the 14th consecutive quarter of comparable sales growth for the beauty brand.

In the three-month period that ended Aug. 3, Macy’s net income was $150 million, or 53 cents per share, compared with a loss of $22 million, or 8 cents per share, in the year-ago period.

Macy’s stressed it has made progress in its turnaround plan, which it unveiled in February soon after Spring stepped into the company’s top role. At the first 50 of its stores to get additional investment, comparable sales were up 1% on an owned-plus-licensed basis. It marked the second consecutive quarter of positive comparable sales at those stores since the plan started.

Yet even when excluding the weaker stores that Macy’s is shutting, sales were lackluster. Comparable sales for its go-forward namesake brand – which includes the Macy’s stores that will remain open and online sales – declined 3.3% on an owned-plus-licensed basis, including the third-party marketplace. 

Along with a choppy sales environment, Macy’s leaders had also faced a bid by an activist group to take the company private. Macy’s said last month that its board had unanimously decided to end negotiations with Arkhouse Management and Brigade Capital.

Shares of Macy’s closed on Tuesday at $17.74, bringing the company’s market cap to $4.9 billion. As of Tuesday’s close, the company’s stock is down about 12% so far this year. That trails behind the approximately 17% gains of the S&P 500 during the same period.

This is breaking news. Please check back for updates.



Source

How hurricane resilience for commercial real estate is leveraging drones and AI
Business

How hurricane resilience for commercial real estate is leveraging drones and AI

A screenshot of Site Technologies’ commercial real estate risk assessment tools. Courtesy of Site Technologies A version of this article first appeared in the CNBC Property Play newsletter with Diana Olick. Property Play covers new and evolving opportunities for the real estate investor, from individuals to venture capitalists, private equity funds, family offices, institutional investors […]

Read More
Claire’s sells most of its North American business after filing for bankruptcy
Business

Claire’s sells most of its North American business after filing for bankruptcy

Jewelry is displayed at a Claire’s store on June 23, 2025 in Novato, California. Justin Sullivan | Getty Images Claire’s announced Wednesday that it is selling most of its North American business to private equity firm Ames Watson, just weeks after the jewelry retailer declared bankruptcy. The companies did not disclose any financial details of […]

Read More
Microsoft and NFL announce multiyear partnership to use AI to enhance game day analysis
Business

Microsoft and NFL announce multiyear partnership to use AI to enhance game day analysis

A referee reviews a play on a Microsoft Surface during the second half of the game between the Baltimore Ravens and the Cleveland Browns at M&T Bank Stadium on January 4, 2025 in Baltimore, Maryland. Scott Taetsch | Getty Images Microsoft and the NFL announced on Wednesday that they’re extending their partnership to bring real-time […]

Read More