Travellers test in for United Airways flights at O’Hare Worldwide Airport in Chicago, Illinois, Dec. 13, 2022.
Scott Olson | Getty Visuals
Here is a friendship exam: Would you share your repeated flyer miles with your pals? United Airlines is betting customers will be open to it.
The airline on Thursday started out allowing for associates of its MileagePlus loyalty software to pool their repeated flyer miles and tap into that stash for outings on United.
A “pool leader” can decide up to 4 other family members users or buddies to take part in the joint account. The leader has to be at least 18 several years old, but pool customers can be any age, so people can use their children’s miles piles towards tickets.
Shoppers will nonetheless retain their own MileagePlus accounts and can come to a decision how considerably they want to add to the pool. Those miles can be redeemed for flights and other solutions on United’s web site or application.
People today can come to a decision how much to lead to the pool, and there’s a motivation: “When people miles are in the pool …they keep in the the pool,” mentioned Luc Bondar, main working officer of United’s MileagePlus loyalty method.
United is just not the first airline to give loyalty details pooling. JetBlue Airways allows up to seven prospects pool regular flyer miles, though Frontier Airways enables up to 8 persons to pool miles. Airways also typically allow buyers to transfer miles to some others, but that typically will come with a price.
“The strategy for mileage pooling is to enchantment to significantly less-recurrent to reasonably frequent travelers and get them and their family members customers engaged in the application,” claimed Henry Harteveldt, a travel analyst and founder of the consulting business Environment Analysis Team. “By making it possible for associates of a relatives to pool their award points collectively, it raises manufacturer desire across the spouse and children … just like with toothpaste.”
