Chick-fil-A launches its biggest ever marketing campaign as restaurant industry traffic shrinks

Chick-fil-A launches its biggest ever marketing campaign as restaurant industry traffic shrinks


Limited-time retro packaging will highlight Chick-fil-A’s heritage, the company said.

Source: Chick-fil-A

For Chick-fil-A’s 80th anniversary, the chicken chain is going all out: retro packaging, collectible cups, themed merch and even the chance to win free food for a year.

The chain’s anniversary comes as the restaurant industry struggles with declining traffic. To win back diners, many restaurants have leaned into deals, buzzy promotions and larger marketing budgets.

As a privately held company, Chick-fil-A does not disclose quarterly financial results, but franchise disclosure documents show that the company’s system sales growth slowed to 5.4% in 2024, making it the first year in more than a decade with less than double-digit sales growth.

Chick-fil-A has stayed out of the so-called value wars other restaurants have leaned into to compete, but the anniversary gives the chain the opportunity to attract more customers to its restaurants. The yearlong marketing campaign kicks off on Monday and represents the biggest promotional push ever for Chick-fil-A. Khalilah Cooper, Chick-fil-A’s vice president of brand strategy, advertising and media, told CNBC that new advertising will spotlight the anniversary in both national TV spots and on social media.

At the center of the campaign is what the company is calling “newstalgia,” a portmanteau of “new” and nostalgia.”

“We’ve thought about this as a way to celebrate our heritage with customers who’ve been with us, potentially for decades, for all 80 years, or whether they’ve been with us for eight days or have never tried Chick-fil-A before,” Cooper said.

To start, Chick-fil-A is also rolling out four retro collectible cup designs every few weeks, inspired by the company’s archives and the shape of its 32-ounce cup. The chain is selling the cups for $3.99 at restaurants nationwide.

Plus, Chick-fil-A has come up with its own riff on Willy Wonka’s famous golden ticket: the Golden Fan Cup. The 3,000 customers who buy a collectible cup and receive the Golden Fan Cup will receive free Chick-fil-A for a year.

The chain will also give its iconic chicken sandwich limited-time, vintage-inspired packaging.

Chick-fil-A plans to sell themed merch through its website over the course of the year. Customers who visit its restaurants will also be able to purchase limited-edition designs of its stuffed cows.

Also as part of the campaign, Chick-fil-A is adding its frosted sodas and floats to its menu permanently, starting Monday. Customers can also expect to see more limited-time menu items throughout the year than Chick-fil-A typically offers, according to Cooper.

The focus on “newstalgia” will also be front and center at the Chick-fil-A Peach Bowl on Friday, when the Oregon Ducks face off against the Indiana Hoosiers in the College Football Playoff semifinal.

Chick-fil-A traces its roots to 1946, when S. Truett Cathy and his brother opened a restaurant called The Dwarf Grill in Hapeville, Georgia, a suburb of Atlanta. More than two decades later, Cathy opened the first Chick-fil-A location, with its trademark chicken sandwich. The business is still family owned, and Cathy’s grandson Andrew serves as its CEO.

The privately held chain’s system sales reached $22.74 billion in 2024, making it the third-largest restaurant chain in the U.S., trailing only McDonald’s and Starbucks. Over the past decade, Chick-fil-A has expanded far beyond its Southeastern stronghold, opening locations all across the U.S. and planning to expand its international business into the United Kingdom and Singapore.



Source

Boeing’s airplane deliveries are the highest in 7 years. Now it’s about to pick up the pace
Business

Boeing’s airplane deliveries are the highest in 7 years. Now it’s about to pick up the pace

A Boeing Co. 737 Max airplane at the company’s manufacturing facility in Renton, Washington, US, on Thursday, Nov. 20, 2025. David Ryder | Bloomberg | Getty Images Boeing is set to report this week that it delivered the most airplanes since 2018 last year after it stabilized its production, the clearest sign of a turnaround […]

Read More
Inside GM’s new world headquarters: Modernized midcentury designs with artifacts, surprises from the American icon
Business

Inside GM’s new world headquarters: Modernized midcentury designs with artifacts, surprises from the American icon

A 1963 Chevrolet K20 pickup truck and a new Chevrolet Silverado EV sit outside General Motors’ new world headquarters on Jan. 6, 2026 in Detroit. Michael Wayland | CNBC DETROIT – Outside General Motors‘ new world headquarters, between the 12-story building and the city’s first new skyscraper in more than 30 years, sit two red […]

Read More
Gen Z and social media are helping men’s makeup go mainstream. The beauty industry is trying to capitalize
Business

Gen Z and social media are helping men’s makeup go mainstream. The beauty industry is trying to capitalize

Pixdeluxe | E+ | Getty Images It often starts small. A dab of concealer. A tinted moisturizer. Maybe a brow gel that goes from borrowed to bought. For many men, like Daniel Rankin, makeup has transformed from something taboo into a tool to make them look less tired and more put together. “I remember thinking, […]

Read More